Climb Aboard the Contactless Revolution
By Robert McGarvey
What a difference a pandemic makes. Just six months ago when contactless payments came up, credit union c-suiters, most of them, yawned and dismissed it as a nice to have that hadn’t vaulted up to must have status – and, besides, many hundreds of credit unions are signed up for Apple Pay which gives users a version of contactless. Who needs more?
More specifically: who needs a credit union contactless enabled debit or credit card? Most credit unions, just six months ago, thought the right answer was not us.
That was then, this is now and now, in a in a pandemic, the consumer’s cry is getting loud: give us contactless and give it to us now.